Contact Us

Hours of operation for all the following channels:

8:00 a.m. - 6:00 p.m. EST Monday through Thursday and from 8:00 a.m. - 4:30 p.m. EST on Friday

Please note that Maxi-Cosi will be closed for the following holidays: Thanksgiving Day, Black Friday, Christmas Eve, Christmas Day, New Year's Day, Good Friday, Memorial Day, July 4th and Labor Day.

If you need assistance when we are closed, please leave us a message and we will reply back to you as soon as we can.


  • Chat: On this website, we’re available whenever you see the the yellow “Chat with an Expert” button on the lower right corner of the page.
  • Text/SMS (US and Canada only): (812) 652-2525
  • Facebook: Click Here
  • Email: Use the form below for faster service
  • By Appointment: Schedule a video session on Apple FaceTime or Skype to get live help for car seat installation or assembly.
    • After doing 15,000+ video sessions, we’ve learned that the only thing better than having a live CPST (Child Passenger Safety Technician) install your car seat is to have a video session with one of ours. 95% of our contact center staff are certified - the highest in the industry. Just contact us through any channel you wish and we’ll set up a personal appointment. FREE to Maxi-Cosi customers!
  • Call Us: If we can’t answer right away, please request a call back and you’ll keep your spot in line or leave a voice message and we promise to return your call (800) 951-4113
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